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Customer Reviews

Based on 103 reviews
83%
(86)
8%
(8)
2%
(2)
5%
(5)
2%
(2)
A
Aliceann Hodgson
Consistent high quality

I've been using FTO products for a long time. The consistent high quality is reflected in this replacement brush head.

N
Nicole
Head came off handle

The dish brush separated from the handle after 3 days of use. Also the replacement head has a screw attachment that does not work with the handle.

Sounds like you have a defective brush! Please the customer service team at info@freetheocean.com, if you have not already, and we can help you out.

J
Jules
Great Design but Poor Durability

I really like the design of this brush — the handle feels nice and the bristles are soft yet effective for cleaning. However, I was disappointed with how poorly the brush head is attached. On the first day of use, the head fell off. Customer care was responsive and sent me a replacement, but unfortunately, the same issue happened again after about a week.

From the product photos, it appears the brush head screws onto the handle, but in reality, it simply pops in — and may even be held with glue. I love the concept and wanted this to work, but the construction just isn’t durable enough for regular dishwashing.

Thank you for the feedback. We did have an issue with the fitting which has now been addressed. The handle should be very secure going forward, only the replacement head screws off and on (closer to the bristles) not the handle. The team is happy to report most are good, but we'd love to make it right...again.

N
Nicola Meyer
Brush Head Separated from Handle

glued it back together but it did not hold

K
Katja Kirsch
Foto dish brush

Contacted company. The dish brush fell apart and bristles turned dark. Will see what happens. First time this happened. Always like their products.

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